Kit Grant

DIRECTOR OF COMFORT ZONE INFILTRATION

Meet Kit

Known by clients as the “Director of Comfort Zone Infiltration”, Hall of Fame Speaker, Kit Grant delivers a fun, yet powerful message to propel your people to even higher levels of accomplishment. Kit’s dynamic style, combined with his witty humor, has positively influenced thousands of people to implement strategies impacting both personal and professional success.

see Kit in action

Kit’s Programs

​​​​​​​​THE CUSTOMER IS NOT ALWAYS RIGHT!

You Get The Results You Deserve

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DESCRIPTION


Service must be part of who you are… not something you must do! Changing your service culture to one of commitment provides an advantage taking you far beyond your competition’s best efforts. Kit outlines how to build your Dynamic Service System and reveals how INPUT produces FEEDBACK which creates REALITY. His real life examples will have your audience laughing and learning. Armed with a plan of action, employees produce immediate improvements in customer satisfaction paying huge dividends.

​ABOUT PROGRAM:
– Understanding Dynamic Service System
– Qualities of effective service culture
– Clarify customer expectations
– ​4 Coping skills

TAKEAWAYS


      • People take responsibility for creating the desired outcomes and produce Win/Win/Win outcome
      • Provides consistency and commitment on the part of all employees
      • Focus is now on what really matters for developing loyalty
      • Practical tools for front-line staff for handling almost any situation​

AUDIENCE: Universal

FORMAT: Keynote (up to 60 minutes)

STILL FLAILING AFTER ALL THESE YEARS?

Success Through Responsibility

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DESCRIPTION


Recognizing your personal power and acting with it moves you to new levels of performance. Kit reveals a step-by-step action guide your audience members will use to create a motivating and productive environment. Your people will recognize their personal responsibility in moving from where they are to where you want them to be. They leave the program with notes in hand … written carefully on a piece of paper or scrawled on any available napkin! They learn to take action now, change any negative self-talk, and set targets that push them beyond perceived limitations to get things done.

ABOUT PROGRAM:
– Practical tools and techniques for improved personal and professional effectiveness
– Focus is on taking personal responsibility
– Kit “pushes” on comfort zones
– No fuzzy theories
– They leave with a hard copy of the 10-steps process

TAKEAWAYS


      • Participants leave with a personal action plan for on-the-job implementation
      • Participants recognize they are responsible for the results they produce — no more excuses!
      • Participants usually feel uncomfortable when challenged to make things happen — growth occurs only when one expands the comfort zone
      • Focus moves from just doing things to actually producing results — being busy is not the same as being productive
      • Participants have a constant reminder of the steps covered in the presentation so they can refer to them long past the event. These provide a foundation for future staff meetings/discussion.​

AUDIENCE: Universal

FORMAT: Keynote (up to 60 minutes)

IT’S NOT MY FAULT!

Why Are They Being So Difficult?

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DESCRIPTION


Working (or living) with other people is sometimes difficult. Some people are easier to deal with than others. Kit identifies how different perspectives on life and relationships are both important and challenging. Getting results requires increased understanding of the strengths, limitations, motivators and de-motivators of each person. Your people will never be quite the same after this session as Kit’s humorous examples from both personal and professional situations will have them “rolling in the aisles”. The strength of your organization may depend on recognizing and valuing each person’s uniqueness and contribution to team results.

​ABOUT PROGRAM:
– Increased understanding of the differences in people that lead to their behaviors
– Principles are applicable in personal life

TAKEAWAYS


      • Appreciation for the value of each contributor in the workplace facilitates stronger teamwork
        and allows for individuals to maximize their strengths through effective delegation leading to
        improved performance and outcomes.
      • People who have better personal lives generally perform at higher levels in the workplace​

AUDIENCE: Universal

FORMAT: Keynote (up to 60 minutes)

WHO’S THE BOSS?

The Manager As A Coach

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DESCRIPTION


Leading people to successful results requires managers and supervisors to build a motivating workplace where mission and goals are clearly defined. Kit demonstrates the roles of coach, mentor and counselor to enable today’s leader to get the best from each individual. Rewarding performance fairly allows people to understand and appreciate the principles of continuous improvement. As leaders improve communication skills, they build trusting environments that positively impact results.

ABOUT PROGRAM:
– Leadership qualities defined
– Coach/Mentor/Counselor Model
– Motivation factors revealed

TAKEAWAYS


      • Best Practice behaviors clarified
      • Recognize different roles and responsibilities and what works best in different situations
      • Power of modeling desired behaviors
      • Create a motivating environment based on practical reward systems

AUDIENCE: Universal

FORMAT: Keynote (up to 60 minutes)

Testimonials

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“Your presentation was ranked as one of the highest. The feedback results for you are outstanding and our attendees enjoyed the interactive nature of your presentation.”
– Central 1 Credit Union

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Humorous, empowering, captivating, educational and relevant — 10 out of 10!

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“Our agents said they found you not only very informative but also very entertaining. You appealed to a wide range of experience levels and everyone said you provided them with something they could use to run their business.”
– State Farm Insurance Company

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“The survey cards we passed out at the sessions rated you our best speaker and you spoke to a packed house.”
– International Association of Fairs and Exhibitions

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“Thank you for your humorous, inspirational and motivational keynote presentation. We sincerely appreciated your mingling with staff, faculty and attendees before and after your program.”
– APC Conference Director

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“I trust you are continuing to motivate the masses with your intellect, wit and talent. To say you were a ten out of ten does not give true recognition to the success of your presentation. You are truly a master of the microphone.”
– Carlson Marketing Group

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“The comments we received were all along the lines of how pleased they were that you gave them practical ideas to take back to their store and how you presented these ideas in such an entertaining way. You certainly were the buzz at the conference. I guess that explains your evaluation score of 11 out of 10!”
– Shoppers Drug Mart

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Kit was AWESOME!!! He had everyone laughing so hard AND he really delivered a great message!!

Testimonials

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“Anne understands how to connect with her audience better than any other speaker I have seen. She is real, authentic, funny, engaging, quick-witted and it never feels scripted. She has the crowd favorite for our conference and I have recommended her to many of my contacts for their events”

Senior Manager, Deloitte

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Anne speaks to your soul, because she speaks from hers.

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“Anne blew me away today. I learned so very very much from her message and gained so much more confidence by listening to her story. If we could bottle Anne’s message and share it with every community our world would be a better place. She is gifted with remarkable leadership and communication skills and is clearly a woman to watch.”

Attendee, The Center for Nonprofit Excellence of Kentucky​​

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“Anne’s mission and compelling story is an inspirational example for our organization and sales team. Our global conference was kicked-off in the right direction by her engaging stage presence and storytelling.”

– Senior Marketing Director, LifeFitness

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“The whole room was captivated by Anne. She has a way to connect with so many people in a genuine and authentic manner while telling her story. She is a force, but also relatable and vulernable on stage, which is very hard to do. ”

Group President of Marriott International

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Biography

Kit Grant has delivered more than 2,900 presentations in 15 countries on 4 continents.

He specializes in pushing people outside their comfort zones to get the even better results they deserve. Kit has owned and operated his own business for more than 35 years and previously worked as a school counselor, a clinical psychologist, a manager in the food and beverage industry and as a salesperson and sales manager for a major communications company.

Kit has undergraduate and graduate degrees majoring in counseling and psychology. He has earned the CSP (Certified Speaking Professional) designation and the CSP (Certified Sales Professional) designation making him the world’s first CCSSPP! In 2000, he was inducted into the Speaking Hall of Fame and in 2001-2002 Kit served as the World President of the Global Speakers Federation. In 2005 he received the International Ambassador Award for service to the global speaking industry.

He likes to golf almost as much as working and will start the 2012 season with an 8 handicap — he needs to work on his putting.

Warning! Some laughter is permitted during Kit’s presentations.

Speech Intro

Introduction Kit Grant is NOT a motivational speaker.

Kit Grant is NOT an inspirational speaker.

Kit Grant is a confrontational speaker as you may discover. Known by clients as “The Director of Comfort Zone Infiltration”, he will probably push on yours today.

Please welcome, Kit Grant.

Awards & Honors
  • Speaker Hall of Fame (HoF)
  • Certified Speaking Professional (CSP)
  • Certified Sales Professional
  • Past World President of the Global Speakers Federation (GSF)
  • Awarded the International Ambassador Award for service to the global speaking industry

A/V Preferences

  • Lavaliere/Wireless Microphone